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Meet the Team

At AcuComfort, we believe that a warm, personalized, and client-centred approach creates the best environment for wellness. Our team brings together diverse skills, extensive training, and genuine care to support you on your journey. Each practitioner maintains their own scope of practice while working together to create a calm, supportive space for your visits.

Alexandra herold
Alexandra Herold, R.Ac, Registered Acupuncturist | Health Coach

Alexandra is the owner of AcuComfort and has over 15 years of combined European and Canadian training and experience. With a background as a German Heilpraktiker and as a Registered Acupuncturist in British Columbia, she brings a thoughtful blend of traditional knowledge and modern techniques to her practice.

Her approach is gentle, supportive, and highly individualized. Whether using traditional acupuncture, laser acupuncture, cupping, electro-acupuncture, or AcuGraph® meridian imaging, Alexandra focuses on creating treatments that reflect each person’s unique presentation from a Traditional Chinese Medicine perspective.

Clients appreciate her calm presence, detailed assessments, and her ability to create a relaxing, comfortable atmosphere. Alexandra is committed to providing safe, ethical, and evidence-informed care in alignment with BC’s acupuncture regulations.

Kristan Deneef, Reflexology Practitioner and Reiki Practitioner

Kristan brings a nurturing and compassionate energy to the clinic. With more than two years of focused reflexology experience, she blends gentle massage techniques with traditional reflexology approaches to create a relaxing and grounding session for clients. Her training includes online study, extensive hands-on guidance, and in-person mentorship at AcuComfort.

Many clients describe Kristan’s sessions as deeply soothing and supportive. She offers:

  • Foot Reflexology

  • Gentle Massage Techniques

  • Warm Foot Wraps

  • Reiki 

Her work is ideal for clients seeking relaxation, stress relief, or quiet time to reset. She approaches each session with care, presence, and attention to comfort, making her a valued part of the AcuComfort experience.

A shared philosophy

Together, Alexandra and Kristan create a welcoming, peaceful environment where clients can slow down, reconnect, and experience supportive care. While each practitioner works within their own professional scope, they share a commitment to:

  • A gentle, respectful approach

  • Clear boundaries and safe practice

  • Client comfort and consent

  • Professionalism and ongoing learning

  • A warm, down-to-earth environment


WE ARE GRATEFUL TO WORK AND LIVE  WITHIN THE UNCEDED TERRITORY OF THE SECWEPEMC NATION. 
WE VALUE THE OPPORTUNITY TO LEARN, SHARE AND SERVE OUR COMMUNITY ON THESE UNCEDED LANDS.